Helpdesk UI kit for Tailwind CSS

A helpdesk UI kit with the details support teams actually use.

Flightdeck includes a full helpdesk: a dashboard, a ticket queue, a ticket view with customer messages, agent replies and internal notes told apart, SLA timers and macros, a new-ticket form, a knowledge base and an inbox.

About Flightdeck Buy for €79

Part of Flightdeck · One-time payment

Helpdesk ticket. One support ticket: the conversation with customer messages, agent replies and internal notes told apart by label and fill, a reply composer with Reply and Internal note tabs and macros, and a side column with requester, workspace plan and MRR, editable properties, SLA timers and related tickets.

Notes look like notes

Customer messages, agent replies and internal notes are told apart by label and fill, so nobody replies to a customer with an internal note.

SLA timers and properties

A side column with the requester, their plan and revenue, editable properties, SLA timers and related tickets.

A knowledge base

Help center home and article pages that match the app, plus an FAQ page.

Every state

Empty queues, SLA breached, loading and error states, in light and dark.

The screens

What each one is for, from its manifest. Click a screen to see it large.

Helpdesk ticketScreenOne support ticket: the conversation with customer messages, agent replies and internal notes told apart by label and fill, a reply composer with Reply and Internal note tabs and macros, and a side column with requester, workspace plan and MRR, editable properties, SLA timers and related tickets.

Helpdesk ticketsScreenEvery support ticket for Northwind customers: saved views with live counts beside a filterable, selectable table of subject and requester, workspace, priority, status, assignee and SLA deadline, with bulk assign and close.

Helpdesk dashboardScreenHow the support desk is doing: open tickets, median first response and resolution time, CSAT, tickets created against solved per day, what customers ask about, and who carries how much.

New helpdesk ticketScreenA form for logging a ticket on behalf of a customer: requester search over customer contacts, subject, category, priority, assignee, description and attachments, with the requester's plan and response targets beside it.

Knowledge baseScreenThe help center index: a simple search field, a grid of eight categories with article counts, the five most helpful articles and the five most recently updated, with a results list when a search is active.

Knowledge articleScreenOne help article inside the app: breadcrumb to its category, title, read time and updated date, the prose with callouts, a table and a code block, an on-this-page list from 1280px, a yes or no feedback panel and three related articles.

InboxScreenEmail-style inbox: a list with sender, subject, preview, labels, star and time, bulk select with actions, an All, Unread, Starred filter, and a reading pane beside it.

MessagesScreenTeam chat: a searchable conversation list, the open thread with day and author grouping and an unread divider, and a collapsible panel with the participants and shared files. Direct and group conversations use the same screen.

Support FAQScreenQuick answers inside the app: a search field and category chips filter an accordion of questions, and a Still stuck? panel shows the plan's support channel, first-reply time and hours beside it.

Questions

Is this a working helpdesk?

No. It is the interface: screens and components with demo data, for you to connect to your own backend.

Can I use only the helpdesk screens?

Yes. Copy the screens you need with the items they import, or install them from the registry in the download, which brings their dependencies along.

What else is in Flightdeck?

204 screens, 62 blocks, 44 components, 6 app shells and 18 clickable walkthroughs for admin and SaaS apps, in light and dark. These screens are one part of it.

What does it cost?

€79 once for one person, €499 for your whole company, with Team and Studio licenses in between. All include lifetime updates and unlimited projects. Free for everyone who bought AirControl.

Get these screens and the rest of Flightdeck.

€79 once for one person, €499 for your whole company. Lifetime updates included.

Buy for €79 See everything inside